Head of Operations, Clarasys
Name
Will Thomas
Role
Head of Operations
Company
Clarasys
Frameworks
The platform gave us a single, clear way to manage controls, evidence and actions – but just as important was the managed service. The sessions we had were hugely valuable. It felt like having an extension of our team, rather than just a piece of software. Adoptech+ helped us achieve multiple ISO standards in a way that’s practical, flexible and sustainable.
How Consultancy Clarasys Efficiently Achieved Continuous Compliance across Multiple ISO Standards
Embedding quality, security and continual improvement across a growing consultancy.
AT A GLANCE
Company
Clarasys
Industry
Consultancy
Model
ISO 27001, ISO 9001, ISO 14001, ISO 20000-1
Solution
Adoptech+ Managed Service
KEY OUTCOMES
The Context: Trust and Governance in Consulting
Clarasys is a consultancy focused on helping organisations deliver meaningful, lasting change.
For consultancies – particularly those working in the public sector – trust, governance and reliable delivery are essential.
ISO certifications such as:
- ISO 27001 (Information Security)
- ISO 9001 (Quality Management)
- ISO 14001 (Environmental Management) aren’t simply badges. They’re a clear demonstration of credibility, rigour and operational maturity.
As Clarasys grew, maintaining multiple standards efficiently – without creating administrative drag – became increasingly important.
The Challenge: Managing Multiple Standards Sustainably
Operating across several ISO frameworks means managing:
- Policies
- Controls
- Evidence
- Internal reviews
- Continual improvement cycles
Clarasys wanted a management system that:
- Supported their delivery model
- Reflected their employee-owned structure
- Provided flexibility across varied client projects
- Maintained consistency and audit readiness
- Compliance needed to add value – not become a tick-box exercise.
The Solution: Platform + Managed Expertise
Adoptech+ provided the right balance of structure and flexibility.
The platform created a single, central system to manage:
- Controls and responsibilities
- Evidence and documentation
- Action tracking
- Audit preparation
Alongside the platform, the managed service element brought expert guidance and accountability.
Support sessions helped:
- Test thinking and challenge approach
- Maintain alignment with ISO expectations
- Provide practical advice from real audit experience
- Ensure continual improvement remained embedded
The combination meant Clarasys gained not just software – but an extension of their governance capability.
The Impact: Continuous Compliance, Not Last-Minute Pressure
With Adoptech+ in place, Clarasys achieved and now maintains:
- ISO 27001
- ISO 9001
- ISO 14001
All with clear visibility of what is in place, what requires review, and what is audit-ready.
Compliance is now structured and continuous – rather than reactive.
And with ISO 20000-1 underway, the foundations already in place make extension straightforward and repeatable.
SUCCESS STORIES
